Purchase rules
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1. General provisions.
1.1. These rules for the purchase and sale of goods (hereinafter - the Rules) are a legal document binding on the Parties, which determine the rights, duties and responsibilities of the Buyer and the Seller when the Buyer purchases goods by e-mail. in the store.
1.2. The seller reserves the right to change, amend or add to the rules at any time, taking into account the requirements set by legal acts. The buyer is informed by e-mail. on the store's website. When the buyer is shopping by e-mail the store applies the Rules valid at the time of placing the order.
1.3. Buy e-mail the store has the right to:
1.3.1. able-bodied natural persons, i.e. persons who have reached the age of majority, whose capacity is not limited by court order;
1.3.2. minors between the ages of 14 and 18, only with the consent of their parents or guardians, except in cases where they dispose of their income independently;
1.3.3. legal entities;
1.3.4. authorized representatives of all the above persons.
1.4. By approving the rules, the seller also guarantees that, based on the rules 1.3. point, the Buyer has the right to purchase goods by e-mail. in the store.
1.5. The contract between the Buyer and the Seller is considered concluded from the moment the Buyer e-mails after creating a basket of goods in the store, specifying the delivery address, choosing a payment method and familiarizing yourself with the Seller's rules, click the "Confirm order" button (see point 5 "Ordering goods, prices, payment procedure, deadlines").
2. Protection of personal data.
2.1. Order goods by e-mail in the store, the Buyer can:
2.1.1. by registering in this e-mail in the store - by entering the data requested during registration;
2.1.2. without registering in this e-mail in the store.
2.2. Buyer, when ordering goods 2.1. in the ways provided for in clause of the rules, in the relevant information fields provided by the Seller, the personal data of the Buyer necessary for the proper fulfillment of the goods order must be indicated: name, surname, delivery address of the goods, telephone number and e-mail address. postal address.
2.3. By approving these rules, the Buyer agrees that 2.2. The personal data of the Buyer provided in point would be processed in the electronic sales of goods and services. in the store, for the purposes of analysis of the Seller's activity and direct marketing.
2.4. By agreeing to the Buyer's personal data being processed in the Seller's e-mail for the sale of goods and services. store, the Buyer also agrees that the e-mail specified by the Buyer e-mail address and phone number would be sent informational messages necessary to fulfill the order of goods.
2.5. The buyer, registering by e-mail in the store and when ordering goods, undertakes to store and not disclose login data to anyone.
3. Buyer's rights and obligations.
3.1. The buyer has the right to buy goods by e-mail. in the store of these Rules and other articles of this e-mail according to the procedure specified in the store information sections.
3.2. The buyer has the right to refuse the goods purchase - sales contract with e. store, notifying the Seller about this in writing (by e-mail, indicating the desired return of the product and its order number) no later than within 14 (fourteen) working days from the day of delivery of the item, except for cases where the contract cannot be canceled according to the laws of the Republic of Lithuania (e.g. when the contract is concluded for the sale of hygiene goods - bed linen - see information on the website of VšĮ "Vartotojų centras" http://www.vartotojucentras.lt/istatymas.php?id=1038, "Peculiarities of return and exchange of non-food items" item 18 .).
3.3. 3.2 of the rules. The Buyer can exercise the right provided for in paragraph 1 only if the product has not been damaged or its appearance has not fundamentally changed, nor has it been used.
3.4. The buyer undertakes to accept the ordered goods and pay the agreed price for them.
3.5. If the data provided in the Buyer's registration form changes, the Buyer must update them immediately.
3.6. The buyer undertakes not to transfer his login data to third parties. If the Buyer loses his login data, he must immediately inform the Seller about this via the means of communication specified in the "Contacts" section.
3.7. The buyer using e-mail store, agrees with these purchase and sale Rules and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.4. Seller's rights and obligations.
4.1. The seller undertakes to provide all conditions for the proper use of e-mail by the buyer. services provided by the store.
4.2. If the Buyer tries to harm the Seller's email for the stability and security of the store's work or violates its obligations, the Seller has the right to limit or suspend the Buyer's ability to use e-mail immediately and without warning. store or, in exceptional cases, cancel the Buyer's registration.
4.3. The Seller undertakes to respect the Buyer's privacy right to the Buyer's personal information specified in the e-mail. in the store registration form.
4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.55. Ordering goods, prices, payment procedure and terms
5.1. The Buyer can make purchases in the online store 24 hours a day, 7 days a week.
5.2. The purchase and sale agreement comes into force from the moment the Buyer clicks the “Confirm order” button, and the Seller confirms it by sending an order confirmation letter to the Buyer’s specified e-mail address.
5.3. All prices for goods in the online store and in the order form are indicated in euros (EUR), including value added tax (VAT).
5.4. The Buyer can pay for the goods in one of the following ways:
5.4.1. Electronic banking – prepayment using the e-banking system chosen by the Buyer. In order to use this method, the Buyer must have concluded an e-banking agreement with one of the banks served. Responsibility for data security lies with the relevant bank, since all monetary transactions take place in the bank’s e-banking system.
5.4.2. Bank transfer – advance payment, when the Buyer makes a payment according to the provided details through his bank account or at any bank branch.
5.5. The Buyer undertakes to pay for the goods immediately. Only upon receipt of payment, the order fulfillment begins and the delivery term of the goods is calculated.
5.6. If the Buyer does not collect the shipment, the Seller stores it for no longer than 3 months at its headquarters (Veiverių g. 153, Kaunas). If the Buyer does not contact the Seller and does not collect the shipment during this period, it is disposed of.6. Delivery of goods
6.1. The Buyer, having selected the delivery service during the order, must indicate the exact place of delivery of the goods.
6.2. The Buyer undertakes to accept the goods in person. If the Buyer is unable to do so, and the goods are delivered to the address specified by him, it is considered that the goods have been transferred to the correct recipient, and the Buyer has no right to make claims due to improper delivery of the goods.
6.3. The goods are delivered by the Seller or his authorized representative (courier).
6.4. The Seller undertakes to deliver the goods within the period specified in the product descriptions. The specified terms are preliminary and may change due to unforeseen circumstances. If the ordered goods are not in the Seller's warehouse, the Buyer is informed about this by e-mail or telephone.
6.5. The Seller is not liable for violations of the delivery terms of the goods, if they occurred due to the fault of the Buyer or circumstances beyond the Seller's control.
6.6. Upon receipt of the shipment, the Buyer must immediately check its condition. If the package of the shipment is damaged, it contains the wrong goods or their quantity is incorrect, the Buyer must inform the Seller about this.
6.7. If the Buyer notices damage to the package during delivery, he must note this in the delivery document provided by the courier or draw up a separate act in the presence of the courier. If these actions are not taken, the Seller is not responsible for possible damage to the goods caused by damage to the package.
6.8. If the Buyer does not collect the package from the courier or parcel locker, it is returned to the Seller's office (Veiverių g. 153, Kaunas). The Seller informs the Buyer about the returned package and provides the opportunity to collect it at the specified address. The package is stored at the office for no longer than 3 months. If the Buyer does not contact the Seller and does not collect the package during this period, it is disposed of. If the Buyer wishes the package to be resent, he must pay an additional shipping fee of 5 EUR.7. Product quality, guarantees.
7.1. Each e-mail the details of the product sold in the store are generally indicated in the product description attached to each product.
7.2. The seller is not responsible for the fact that e-mail the color, shape or other parameters of the goods in the store may not correspond to the real size, shape and color of the goods due to the characteristics of the display used by the Buyer.
7.3. The seller provides a quality guarantee valid for a certain period of time for certain types of goods, the specific term and other conditions of which are indicated in the descriptions of such goods.
7.4. If the seller does not provide a quality guarantee for certain types of goods, the guarantee provided by the relevant legal acts shall apply.8. Return and exchange of goods.
8.1. Defects of the sold goods are removed, low-quality goods are replaced, returned in accordance with the 2001 order of the Minister of Economy of the Republic of Lithuania. June 29 by order no. 217 "Regarding the approval of the rules for the return and exchange of items" approved by the rules for the return and exchange of items, except in cases where the contract cannot be canceled according to the laws of the Republic of Lithuania (when the contract is concluded for the sale of hygiene products - bed linen; see information on the website of VšĮ "Vartotojų centras" http 18.) In all cases, money for returned goods is transferred only to the payer's bank account.
8.2. In order to return the item(s) based on Rule 8.1. point, the Buyer can do this within 14 (fourteen) working days from the day of delivery of the goods to the Buyer, informing the Seller by means of communication specified in the contact section, indicating the name of the returned product, the order number and the reasons for the return.
8.3. When returning goods to the buyer, it is necessary to comply with the following conditions:
8.3.1. the returned item must be in its original, neat packaging;
8.3.2. the product must be i.e. undamaged by the Buyer;
8.3.3. the product must be unused, without losing its appearance as a product (label intact, protective film not torn off, etc.) (this clause does not apply in the case of returning a defective product);
8.3.4. the returned product must be in the same configuration as the Buyer received it;
8.3.5. when returning the product, it is necessary to present the document of its purchase.
8.4. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with 8.3. the procedures for returning goods are established in the article.
8.5. When returning the wrong product and/or low-quality product, the Seller undertakes to take back such products and replace them with similar, suitable products.
8.6. In the event that the Seller does not have goods suitable for replacement, the amount paid will be returned to the Buyer, excluding the cost of delivery.9. Liability of buyer and seller.
9.1. The Buyer is fully responsible for the correctness of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the resulting consequences and acquires the right to demand compensation from the Buyer for direct losses incurred.
9.2. The buyer is responsible for the actions performed using this e-mail. in the store.
9.3. After registering, the Buyer is responsible for transferring his login data to third parties. If email the services provided by the store are used by a third person who is connected to e. store using the Buyer's login data, the Seller considers this person to be a Buyer.
9.4. The Seller is released from any responsibility in cases where losses arise because the Buyer, regardless of the Seller's recommendations and the Buyer's obligations, did not familiarize himself with these Rules, although he was given such an opportunity.
9.5. If the Seller's email the store contains links to the e-mail addresses of other companies, institutions, organizations or individuals. websites, the Seller is not responsible for the information or activities there, does not supervise or control those websites and does not represent those companies and individuals.
9.6. In the event of damage, the guilty Party compensates the other Party for direct losses.10. Marketing and Information.
10.1. The Seller may, at its discretion, initiate an e-mail. various promotions in the store.
10.2. The seller has the right unilaterally, without separate notice, to change the conditions of the shares, as well as to cancel them. Any change or cancellation of the terms and conditions of the shares is valid only going forward, i.e. from the moment of their execution.
10.3. The Seller sends all messages using the means of communication specified in the Buyer's registration form.
10.4. The Buyer sends all messages and questions to the Seller's e-mail. by phone and e-mail specified in the "Contacts" section of the store. email addresses.
10.5. The seller is not responsible if the buyer does not receive the sent informational or confirming messages due to disruptions in the internet connection, e-mail service providers' networks.11. Final Provisions.
11.1. These Rules for the purchase and sale of goods are drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
11.2. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.